Usage Guides

How to set up your Shisha

Please use the instruction manual below to safely set up and enjoy your Shisha.


1. To use the burner, plug it in and ensure it is correctly turned on. Once turned on, find the temperature dial on the burner and adjust it manually to ‘5’.


2. Place 4 coals on the burner and allow them to fully heat up, this usually takes 10-15 minutes. Once the coals turn orange, they are ready to use.


3. Using the tongs, carefully pick up your coals and gently blow on them, this will ensure the heat is distributed evenly and will ensure the coals are ready for use.


4. The coals are now prepared, place all 4 coals carefully on the silver heat metal tray which can be found on top of your Shisha.

Once you have placed the coals on the top of the heat tray, wait around 5 minutes for your flavour to infuse properly.


5. Inhale on your hose, it may take a minute or two before your hookah is smoking properly. If you feel the smoke is too harsh, simply remove 1 coal.

Safety Regulations

Please ensure the coals are ONLY placed on the silver heat tray on top of the pot. Placing the heated coals anywhere else will damage the Shisha.


When moving/lifting the Shisha, always hold the Shisha from the bottom. Carefully hold the glass section and ensure you place the Shisha gently on an even surface.


 If any damage is caused to the Shishas a fine of £50-£80 will be applied. – Please DO NOT add your own flavour to the Shisha.


Once you have finished your Shisha, please leave all the equipment ready for collection, the disposable pipe can be thrown away/recycled.


If you have any issues whilst setting up your Shisha, feel free to contact us and a dedicated member of our team will be happy to assist.

Terms and Conditions

It is the customer’s responsibility to ensure that the Shisha is returned by the agreed time, failure to do this will result in an extra charge for hire. (£10 per day)


All users must be over the age of 18 and ID must be provided.


All Shisha’s are used for specific flavors, customers are not permitted to use their own flavors in our Shisha’s as this will damage and contaminate the Shisha and Hose.


Customers are liable for any damage caused to the equipment and will only be charged for each damaged item and not the whole product.


Customers should follow Health and Safety tips to prevent mis-use of Shisha.


All our products are guaranteed against defects and errors including accidental damage at the event. 


Delivery costs apply.

How to set up your Shisha

Please use the instruction manual below to safely set up and enjoy your Shisha.


1. To use the burner, plug it in and ensure it is correctly turned on. Once turned on, find the temperature dial on the burner and adjust it manually to ‘5’.


2. Place 4 coals on the burner and allow them to fully heat up, this usually takes 10-15 minutes. Once the coals turn orange, they are ready to use.


3. Using the tongs, carefully pick up your coals and gently blow on them to remove excess ash, this will also ensure the heat is distributed evenly.


4. The coals are now prepared, place all 4 coals carefully on the silver/gold heat metal tray which can be found on top of your Shisha. It is essential to start the shisha with 4 coals not 3, 2 or 1!


5. Once you have placed the coals on the top of the heat tray, wait around 5 minutes for your flavour to infuse properly.


6. Inhale on your hose, it may take a minute or two before your hookah is smoking properly. If you feel the smoke is too harsh, simply remove 1 coal.

Safety Regulations

Please ensure the coals are ONLY placed on the silver heat tray on top of the pot. Placing the heated coals anywhere else will damage the Shisha.


When moving/lifting the Shisha, always hold the Shisha from the bottom. Carefully hold the glass section and ensure you place the Shisha gently on an even surface.


 If any damage is caused to the Shishas a fine of £50-£80 will be applied. – Please DO NOT add your own flavour to the Shisha.


Once you have finished your Shisha, please leave all the equipment ready for collection, the disposable pipe can be thrown away/recycled.


If you have any issues whilst setting up your Shisha, feel free to contact us and a dedicated member of our team will be happy to assist.

Terms and Conditions

It is the customer’s responsibility to ensure that the Shisha is returned by the agreed time, failure to do this will result in an extra charge for hire. (£10 per day)


All users must be over the age of 18 and ID must be provided.


All Shisha’s are used for specific flavors, customers are not permitted to use their own flavors in our Shisha’s as this will damage and contaminate the Shisha and Hose.


Customers are liable for any damage caused to the equipment and will only be charged for each damaged item and not the whole product.


Customers should follow Health and Safety tips to prevent mis-use of Shisha.


All our products are guaranteed against defects and errors including accidental damage at the event. 


Delivery costs apply.

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